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BT Assessments
Non-Profit Operational Health Assessment
Non-Profit Operational Health Assessment — Free Assessment
Assessment Form
Contact Name
(Required)
First
Last
Company Name
(Required)
Contact Email
(Required)
Programme Delivery Quality
Are programme outcomes clearly defined and communicated to all staff involved in delivery?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are programmes delivered consistently — do all staff follow the same programme model and quality standards?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Impact Measurement & Evaluation
Is there a documented theory of change or impact framework that connects programme activities to intended outcomes?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is impact data collected systematically — not assembled manually at reporting time?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Operational Capacity Management
Is staffing capacity sufficient to deliver current programmes without chronic overwork?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is there succession cover for all critical roles — is the programme resilient to staff departures?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Funder Compliance & Reporting
Are all funder narrative reports submitted on time?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Do funder reports accurately reflect programme delivery — do reported outputs match delivery records?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Staff Management & Development
Do all staff receive regular, structured supervision — at least monthly for frontline staff?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are personal development plans in place for all staff?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Volunteer Management
Do all volunteers receive a structured induction before they begin delivering activities?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are volunteers supervised and supported — not just deployed?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Partnership & Collaboration
Are operational partnerships formalised — with clear agreements on roles, responsibilities, and data sharing?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are partnerships reviewed annually — is each partnership delivering value for the organisation and its beneficiaries?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Beneficiary Voice & Co-production
Are beneficiaries and community members consulted in programme design and significant programme changes?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is beneficiary feedback collected systematically and used to adapt programmes?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Operational Risk Management
Is there an operational risk register that is reviewed at least quarterly by the senior leadership team?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is the risk register reviewed by the Board at least annually?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Safeguarding Practice
Is there a current, Board-approved safeguarding policy that meets statutory and regulatory requirements?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Do all staff and volunteers working with vulnerable groups complete safeguarding training appropriate to their role?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Continuous Improvement Culture
Are programme reviews conducted at least annually — assessing what is working, what is not, and what should change?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Does the organisation use external evidence and sector research to improve its programmes?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Strategic & Operational Alignment
Are operational plans aligned to the organisational strategy — do activities connect to strategic objectives?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are resource allocations — staff time, budget, facilities — proportionate to strategic priorities?
(Required)
Not at all
Basic / Partial
Mostly
Fully
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