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Change Readiness Assessment
Change Readiness Assessment — Free Assessment
Assessment Form
Contact Name
(Required)
First
Last
Company Name
(Required)
Contact Email
(Required)
User Engagement & Sponsorship
Is there a named executive sponsor actively championing each major technology change initiative?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are there change champions — respected peers — identified in each affected team to support adoption?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Process Alignment to Technology
Are business processes formally reviewed and updated before new technology is deployed — not after?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is there a named process owner for each key workflow who is responsible for keeping processes aligned to the technology?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Training Effectiveness
Does training reach 100% of affected users before new technology is activated for them?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is training role-specific — tailored to how each job function will use the technology?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Shadow IT & Workaround Culture
Has the organisation assessed the prevalence of shadow IT — unofficial tools and workarounds?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is the root cause of shadow IT investigated — unmet needs, usability gaps, missing features — rather than simply prohibited?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Change Communication
Is there a communication plan for every major technology change covering audience, message, timing, and channel?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is communication maintained throughout the change — not just at launch — to sustain engagement?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Change Readiness Assessment
Is a formal change readiness assessment conducted before major technology initiatives are launched?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Does the readiness assessment cover stakeholder alignment, capability, and process readiness?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Resistance Management
Is resistance to technology change actively identified through structured listening — surveys, interviews, observation?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is resistance addressed through coaching, involvement, and addressing concerns — not just through mandate?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Change Leadership Capability
Have leaders and managers received training in how to lead teams through technology change?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are leaders held accountable for the adoption outcomes of technology changes within their teams?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Feedback Loops & Adaptation
Is user feedback systematically collected during and after technology change rollouts?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is feedback visibly acted upon during change programmes — and are users told when their feedback changed something?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Change Adoption Measurement
Are adoption metrics defined before each technology change — what does 'successful adoption' look like in measurable terms?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are adoption metrics tracked at 30, 60, and 90 days post-launch for every major technology change?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Change Sustainability
Is adoption reinforced after the formal change programme ends — through recognition, coaching, and process embedding?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are new behaviours embedded in performance management — do they appear in role expectations and reviews?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Technology-Positive Culture
Do most staff approach technology change with curiosity and openness rather than resistance and scepticism?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is there a visible culture of experimentation and continuous improvement in how work is done?
(Required)
Not at all
Basic / Partial
Mostly
Fully
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