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BT Assessments
System Gap Assessment
System Gap Assessment — Free Assessment
Assessment Form
Contact Name
(Required)
First
Last
Company Name
(Required)
Contact Email
(Required)
Capability Coverage
Does the current system support all core business tasks this function requires without manual workarounds?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are there documented capability gaps acknowledged by both IT and the business unit?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Data Accuracy & Availability
Does the system provide accurate, real-time data to the people who need it for decisions?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is the data produced by this system trusted and acted on by leadership without manual verification?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Integration Depth
Does this system integrate with adjacent business tools without requiring manual data transfers?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are integration failures or sync errors a recurring operational issue for this system?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Scalability
Can the system handle projected growth in volume, users, or complexity over the next two years?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Has the system required significant re-architecture or workarounds to keep pace with business growth?
(Required)
Not at all
Basic / Partial
Mostly
Fully
User Adoption
Do the intended users of this system use it consistently for its designed purpose?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is shadow IT (unsanctioned tools or spreadsheets) being used to compensate for gaps in this system?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Security & Compliance
Does the system meet current regulatory, contractual, or internal compliance requirements?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is access to sensitive data in this system controlled through role-based permissions?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Vendor Support & Longevity
Is the system actively supported by its vendor with security patches and product updates?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Has the vendor communicated a product roadmap that aligns with the organization’s future needs?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Reporting & Analytics
Can the system produce the reports and analytics that business stakeholders require without custom exports?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Is reporting from this system used in executive or board-level decision making?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Total Cost of Ownership
Is the total cost of this system (license, support, integration, internal overhead) understood and tracked?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Does the cost of this system reflect the value it delivers relative to available alternatives?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Implementation Quality
Was this system implemented according to its vendor’s recommended configuration and best practices?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Are there known configuration errors or missing features from the original implementation that have not been addressed?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Business Process Alignment
Is the system configured to match the organization’s actual business processes rather than requiring the business to adapt to the system?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Have system capabilities been reviewed against the business process within the past 12 months?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Remediation Readiness
Is there executive sponsorship and budget allocated to address the identified system gap?
(Required)
Not at all
Basic / Partial
Mostly
Fully
Has a business case or options analysis been completed for replacing or extending this system?
(Required)
Not at all
Basic / Partial
Mostly
Fully
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