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Black Tyger Strategies

Tech Stack Health Assessment

Tech Stack Health Assessment — Free Assessment

Assessment Form

Contact Name(Required)
Are all licensed tools fully deployed to every intended user in the organisation?(Required)
Are tools deployed consistently across all environments — production, staging, and development?(Required)
Are the organisation's core systems (ERP, CRM, ITSM) integrated with each other to eliminate manual data transfers?(Required)
Does data flow automatically between the technology stack and reporting/analytics platforms?(Required)
Has a feature utilisation audit been conducted to identify which purchased features are actively used?(Required)
Is there a feature activation roadmap for capabilities purchased but not yet deployed?(Required)
Have all core tools been assessed to confirm they are configured for the organisation's specific processes?(Required)
Is the configuration of each core tool documented in a way that survives staff turnover?(Required)
Is user adoption tracked — login frequency, feature usage, session depth — for each core tool?(Required)
Are adoption rate targets set for each core tool with a named owner accountable for hitting them?(Required)
Are data quality standards defined for the key data entities flowing through the technology stack?(Required)
Is data quality monitored automatically with alerts triggered when quality thresholds are breached?(Required)
Is MFA enforced across all tools in the technology stack, not just email?(Required)
Are permissions in each tool configured on least-privilege principles with regular access reviews?(Required)
Does the organisation have an active relationship with a customer success manager for each major vendor?(Required)
Are quarterly business reviews conducted with key technology vendors?(Required)
Has a technology stack audit been conducted to identify redundant, legacy, or underused tools?(Required)
Is there an active programme to consolidate or retire redundant tools?(Required)
Is uptime and availability monitored for all core systems with alerting for outages?(Required)
Are system performance dashboards available to technology leadership?(Required)
Is there a current, accurate technology architecture diagram covering all core systems and their integrations?(Required)
Are runbooks documented for all critical operational procedures — deployments, incident response, backup restores?(Required)
Is there a baseline measurement of the productivity or cost impact of each major technology investment?(Required)
Is technology ROI reported to executive leadership at least annually?(Required)